Octopus Energy Reviews

Octopus Energy reviews (2026) 22 verified reviews with an average rating of 5.0/5. Last updated . Read recent customer experiences, opinions, views covering everything including quality, service, value for money, support as well as referral success or other bonuses. Good or bad experience with Octopus Energy? Share your own review to make your opinion count and help others decide 🙏

5.0
Based on 22 reviews

Member Reviews


🇬🇧🇬🇧GREG 🇬🇧🇬🇧 Jan 02, 2026

I recently switched to Octopus Energy and the difference is night and day compared to the 'Big Six' suppliers. The onboarding process was incredibly smooth—it took less than 5 minutes to set up and they handled the entire switch without me having to call my old provider once. What really sets them apart is the technology. The app is intuitive and actually useful; I love being able to see my half-hourly usage. I’m currently on the Octopus Tracker tariff, and it’s consistently been cheaper than the standard price cap. I also joined the Octoplus rewards scheme, which is a brilliant touch. Just for using less energy during 'Saving Sessions,' I’ve already earned enough Octopoints for a few free coffees and some bill credit. If you’re looking for a supplier that is transparent, green, and rewards you for being a smart consumer, look no further!" Why You Should Switch: If you are explaining to a friend or partner why you want to move, these are the strongest arguments for 2026: Financial Control: With tariffs like Agile or Tracker, you aren't stuck with a flat rate. You can pay wholesale prices, which are often significantly lower than the government price cap. Legendary Support: They are the only provider to be a Which? Recommended Provider for 8 years running. Their staff are known for being empowered to solve problems on the first call rather than passing you between departments. The "Freebies": No other UK supplier has a loyalty program as robust as Octoplus. You can get: - Free weekly coffee (Greggs or Caffè Nero). - Discounted cinema tickets (Odeon). - Free Electricity Sessions when there is a surplus of wind or solar power on the grid. EV & Solar Ready: If you have an Electric Vehicle or solar panels, their Intelligent Octopus Go and Export tariffs are industry-leading, often allowing EV owners to charge for as little as 7p/kWh. No "Exit Fee" Traps: Most Octopus tariffs have £0 exit fees, meaning if you aren't happy or find a better deal elsewhere, you can leave instantly without being fined.

Matt Dec 31, 2025

Great referral

Saul Dec 21, 2025

I highly recommend Octopus Energy for their fair pricing, excellent customer service, and commitment to renewable energy. Their plans are transparent, easy to manage, and a great choice if you want to save money while supporting a greener future.

Firas Dec 18, 2025

Amazing value and customer service

🌟Golden Goose🪿 Nov 23, 2025

⚡Get £50 - tap my main ref link if you are interested in this, thanks! Octopus Energy are one of the highest rated and innovative energy suppliers in the UK currently and have been for a while now. I have been with them for many years now, and like the way they run things and have had no issues at all and recommend them as a result. They are offering free energy credit for new customers as well when joining using a referral link. Why Choose Octopus Energy? 🔶Highly Rated. 🔶Innovative Tariffs: Flexible options like: 🔸Agile Tariff: Half-hourly pricing based on wholesale costs, even benefiting from negative price events 🔸Tracker Tariff: Rates that change daily based on market prices, often offering some of the lowest long-term rates for savvy users. 🔶Wheel of Fortune: Submit a meter reading monthly to spin for a chance (or multiple chances) to win between £1–£512 energy credit. 🔶Occasional FREE Stuff